{"id":61,"date":"2024-08-15T19:32:18","date_gmt":"2024-08-15T19:32:18","guid":{"rendered":"https:\/\/www.biologicsbmc.com\/store\/?page_id=61"},"modified":"2024-08-15T19:46:00","modified_gmt":"2024-08-15T19:46:00","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.biologicsbmc.com\/store\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p><strong>Refund Policy<\/strong><\/p>\n\n\n\n<p><strong>1. Overview<\/strong><\/p>\n\n\n\n<p>We strive to ensure your complete satisfaction with your purchases from [Store Name]. If you are not entirely happy with your purchase, please review our refund policy to understand your options.<\/p>\n\n\n\n<p><strong>2. Refund Eligibility<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Return Period:<\/strong> You may request a refund within 30 days from the date of receipt of your order.<\/li>\n\n\n\n<li><strong>Condition of Items:<\/strong> Items must be returned in their original, unworn, and unwashed condition with all tags attached. Items that have been used or altered are not eligible for a refund.<\/li>\n\n\n\n<li><strong>Non-Refundable Items:<\/strong> Sale items, gift cards, and personalized or custom-made products are not eligible for refunds.<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Refund Process<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Initiate a Return:<\/strong> To start a return, please contact our customer service team through our contact form with your order number and the reason for the return. We will provide you with a return authorization and instructions.<\/li>\n\n\n\n<li><strong>Return Shipping:<\/strong> You are responsible for the cost of return shipping unless the return is due to a defect or an error on our part. We recommend using a trackable shipping service for returns.<\/li>\n\n\n\n<li><strong>Refund Processing:<\/strong> Once we receive and inspect the returned items, we will process your refund within 7-10 business days. The refund will be issued to the original payment method.<\/li>\n<\/ul>\n\n\n\n<p><strong>4. Exchanges<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Exchange Policy:<\/strong> If you wish to exchange an item, please follow the return process and place a new order for the desired item. We cannot process direct exchanges, but you may return the original item for a refund and purchase a replacement.<\/li>\n<\/ul>\n\n\n\n<p><strong>5. Contact Us<\/strong><\/p>\n\n\n\n<p>If you have any questions about our refund policy or need assistance, please contact us at 469-373-3545.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund Policy 1. Overview We strive to ensure your complete satisfaction with your purchases from [Store Name]. If you are not entirely happy with your purchase, please review our refund policy to understand your options. 2. Refund Eligibility 3. Refund Process 4. Exchanges 5. Contact Us If you have any questions about our refund policy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/landing-page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-61","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.biologicsbmc.com\/store\/wp-json\/wp\/v2\/pages\/61","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.biologicsbmc.com\/store\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.biologicsbmc.com\/store\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.biologicsbmc.com\/store\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.biologicsbmc.com\/store\/wp-json\/wp\/v2\/comments?post=61"}],"version-history":[{"count":1,"href":"https:\/\/www.biologicsbmc.com\/store\/wp-json\/wp\/v2\/pages\/61\/revisions"}],"predecessor-version":[{"id":2484,"href":"https:\/\/www.biologicsbmc.com\/store\/wp-json\/wp\/v2\/pages\/61\/revisions\/2484"}],"wp:attachment":[{"href":"https:\/\/www.biologicsbmc.com\/store\/wp-json\/wp\/v2\/media?parent=61"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}