Refund Policy

1. Overview

We strive to ensure your complete satisfaction with your purchases from [Store Name]. If you are not entirely happy with your purchase, please review our refund policy to understand your options.

2. Refund Eligibility

• Return Period: You may request a refund within 30 days from the date of receipt of your order.
• Condition of Items: Items must be returned in their original, unworn, and unwashed condition with all tags attached. Items that have been used or altered are not eligible for a refund.
• Non-Refundable Items: Sale items, gift cards, and personalized or custom-made products are not eligible for refunds.

3. Refund Process

• Initiate a Return: To start a return, please contact our customer service team through our contact form with your order number and the reason for the return. We will provide you with a return authorization and instructions.
• Return Shipping: You are responsible for the cost of return shipping unless the return is due to a defect or an error on our part. We recommend using a trackable shipping service for returns.
• Refund Processing: Once we receive and inspect the returned items, we will process your refund within 7-10 business days. The refund will be issued to the original payment method.

4. Exchanges

• Exchange Policy: If you wish to exchange an item, please follow the return process and place a new order for the desired item. We cannot process direct exchanges, but you may return the original item for a refund and purchase a replacement.

5. Contact Us

If you have any questions about our refund policy or need assistance, please contact us at 469-373-3545.